RAYMARINE GLOBAL LIMITED WARRANTY – APPENDIX 2

 

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Version 2.0 1 January 2014 to 31 December 2014

 

Guide to maximum repair labour times:

For Products and systems that are eligible for On-Board Repair Service, the following table details the maximum allowable repair labour hours.

Maximum travel time is 2 hours round trip from a Raymarine Certified Service Dealer.

There must be verification that the eligible Product was installed by a certified RAYMARINE dealer or OEM.

The eligible Product must have been PURCHASED AND INSTALLED WITHIN THE SAME RAYMARINE GEOGRAPHIC REGION.

Labour will be reimbursed at the dealers published shop rate or agreed country rate.

 

PRODUCT GROUP

COMMENTS 

MAXIMUM REPAIR LABOUR TIME

Radar Systems  Domes and Arrays - NGS Analogue, Digital and HD Digital, HD and SHD Open Array 3 hours

Multifunction Display - Standalone

 A Series, e7

1 hour

Multifunction Display - Networked

 C Series, E-Series, gS Series, HS switch

2 hours

Multifunction Display - G Series

G series system, displays, Glass bridge, GPM, GVM

3 hours

Instrument systems non - wireless

ST60+, ST70, ST70+, i50, i60, i70, p70, iTC-5  

2 hours

Instruments - Wind Transmitter Wind transmitter and associated wind transducer 1 hour
Tactick/ Raymarine Wireless instruments
With the exception of the wind transmitter above not covered by On-Board warranty. Customer swap out for "RT" units only Not allowed
Cameras  CAM50, CAM100 1 hour

Thermal Cameras

T-series and assocaited JCUExcludes TH handheld cameras

2 hours

Sonar / Fish Finder Systems

DSM range, CP range and associated transducersTransducer work excludes haul-out fees

2 hours

Satellite TV Systems

 

2 hours

Autopilot Systems - Cockpit

SPX 5 Tiller, Wheel and Helm Mounted, EV-100

1 hour

Autopilot Systems- Inboard

SPX10, SPX30, SPX-CAN, SPX-SOL and SPX-DIO, EV-200, EV-300, EV-400 and associated drive units and transducers

3 hours

Navigation Aids

SAT Weather (US only), GPS antenna, AIS, Network Switch

1 hour

VHF Systems

 Ray240, Ray260

1 hour

Software

Only allowable if covered by a technical update 

As per technical update

 Excluded Products

Dragonfly

LifeTag

Handheld Cameras

Handheld VHF

i40

Tiller Pilots (ST1000+, ST2000+)

Transducers (not covered above)

Not allowed